KFC Official App Fully Renewed on November 11, 2026
Kentucky Fried Chicken Japan Ltd. (KFC Japan) has fully renewed the KFC Official App as of Wednesday, November 11, 2026. The app can be used at KFC restaurants across Japan. It now has a redesigned interface and ordering flow that make it easier to use. It also adds a push notification that tells you when your order is ready. KFC Japan has also launched “KFC Reward” (KFCリワード), a new points program that replaces the previous “Chicken Mileage Program.” A campaign to celebrate the renewal is also planned.
Renewal Highlights: A More Intuitive, Smoother Ordering Experience
1. Redesigned Interface and Ordering Flow
The app’s design and ordering flow have been revamped. Using the app is more intuitive, and you can place orders in fewer steps.
2. Skip the Line and Order from Anywhere
You can choose how to receive your order in the app, including takeout, eat-in, or drive-thru. You can even order from your seat inside a KFC restaurant, so there’s no need to wait in line at the counter.
3. Push Notifications When Your Order Is Ready
The app sends a push notification once your order is ready. You don’t have to wait at the counter and can spend the time however you like until pickup.
What Is the New “KFC Reward” Points Program?
With KFC Reward, you earn KFC Points when you show your membership card at purchase or place a mobile order through the KFC Official App. You can exchange your points for coupons of your choice. The program can also be used together with other companies’ point services.
Examples of Coupons Available for Points
- A coupon for one free piece of KFC’s signature “Original Chicken”
- A coupon for 20% off the “Original Chicken Burger,” KFC’s new staple
*Coupons are subject to change without notice.
Member Stage System Based on Spending
Your member stage is based on how much you have spent in the most recent 12 months. The higher your stage, the higher your point earning rate, up to a maximum of 2.5%. Higher stages also unlock more types of coupons, so the more you use KFC, the better the deals.
KFC Reward Overview and Things to Note
- Launch date: Wednesday, November 11, 2026
- Participating stores: KFC restaurants nationwide (excluding some locations)
- Eligible products: All products sold at KFC restaurants nationwide
- Eligible purchase methods: In-store purchases, mobile orders, and KFC Delivery (third-party delivery services such as Uber Eats are not eligible)
- Point issuance: Within 3 days of purchase. Points are calculated per transaction, and fractions below 1 point are rounded down. KFC Delivery fees are not included in the calculation
- Validity: 6 months from the date points are issued
- Usage: Points can only be exchanged for coupons
Membership cards cannot be used at stadiums, racecourses, theme parks, and some stores. They may also be unavailable for some types of sales, such as at events or pop-up sales outside stores.
Transition from the Chicken Mileage Program
The previous Chicken Mileage Program is being replaced by KFC Reward. Please note that existing Chicken Miles will not be carried over, and everyone will start from 0 points. Your starting member stage will be based on your total purchases over the past 12 months.
Earn Up to 50 Points with the Renewal “Welcome Campaign”
To celebrate the renewal, KFC is running a campaign where you can earn KFC Points by completing missions. Complete all of them to earn up to 50 points.
- Log in to the KFC Official App: 30 points
- Make a reservation via the Christmas reservation website: 10 points
- Turn on push notifications: 5 points
- Link with another company’s point service: 5 points
Campaign period: Until Friday, December 18, 2026 (full campaign dates will be announced later in the KFC Official App and other channels)
Campaign Notes
- Points for each mission can be received only once per person
- Points are issued within 3 days of completing a mission
- The Christmas reservation mission applies only to customers who complete a reservation on the Christmas reservation website during the campaign period. In-store reservations are not eligible. Points are issued within 3 days, starting the day after the reservation
- Points earned from purchasing Christmas products are issued on or after the pickup date
- You may lose eligibility for points if you turn off push notifications or unlink your membership from another company’s point service during the campaign period
Summary
With the renewed KFC Official App, you can order without waiting in line and pick up your food once the app tells you it’s ready. Chicken Miles won’t carry over, so a good first step is to log in to the app, complete the Welcome Campaign missions, and start building up your new KFC Reward points.
Source: press release by 日本ケンタッキー・フライド・チキン株式会社 (PR TIMES, in Japanese)
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